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CEARA HOLDITCH
CEARA HOLDITCH
Project Management, Strategy, Digital Health
MY BIO
Hello! I'm Ceara. Welcome to my portfolio. I am project manager with several years of experience managing cross-functional technology projects from initiation to closure. I am an honour roll graduate with an Honours BA in English and a Graduate Certificate in Project Management. In addition, I am currently completing my MBA part-time (expected 2026). I have leadership, facilitation, recruitment, and management skills from my work as a Project Manager, Project Analyst, Project Coordinator, Manager, and Process Improvement Specialist. I am proudly located in Hamilton, Ontario and, in my spare time, I enjoy reading literature, watching films, playing video games, and spending time with my spouse and our Miniature Australian Shepherd. In addition to my hard/technical skills, I have soft skills in collaboration, communication, and teamwork. Inside and outside of the workplace, I value diligence, positivity, and continuous improvement.
EDUCATIONAL HISTORY
What I've Studied
HONOURS BACHELOR OF ARTS, MCMASTER UNIVERSITY
September 2010 - June 2014
Graduating summa cum laude, I received my Honours Bachelor of Arts with a double major in English and Classics from McMaster University. I also completed courses in Philosophy, History, Psychology, Geography, and Biology. My multidisciplinary academic record demonstrates my passion for lifelong learning. My final sessional average was 10.1 on a 12.0 scale (equivalent to ~3.7/4.0 GPA). My term honours include: The McMaster Honour Award Level 2, Deans' Honour List, and the University (Senate) Scholarship. If you would like a sealed copy of my transcript, please email me.
GRADUATE CERTIFICATE, FANSHAWE COLLEGE
September 2015 - April 2016
I received my Graduate Certificate in Project Management from Fanshawe College's online (virtual) program. I graduated on the President's Honour Roll after receiving a 4.06 GPA on a 4.2 scale. These courses allowed me to develop best practices with regard to creating schedules, budgets, estimates, charters, reports, presentations, and management plans. Furthermore, by completing the program online, I was able to lead virtual teams and increase my productivity and independence while working from home. If you would like a sealed copy of my transcript, please email me.
MASTER OF BUSINESS ADMINISTRATION, CARLETON UNIVERSITY
(CANDIDATE)
February 2024 - February 2026
(expected)
I am currently completing an MBA, with a concentration in Management and Change, through Carleton University. This is a part-time program that allows me to continue work full-time. This program will provide me with a comprehensive skillset in strategy, finance, analytics, management, and leadership, further complimenting my undergraduate studies in the humanities.
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CERTIFICATIONS
Ontario Core ICS Health
SAN'YAS INDIGENOUS CULTURAL SAFETY TRAINING
Awarded November 26, 2021
Project Management Institute
PROJECT MANAGEMENT PROFESSIONAL (PMP)
Granted November 26, 2022
PMP Number: 3378179
Rainbow Health Ontario
2SLGBTQ FOUNDATIONS COURSE
Awarded April 2023
Canadian College of Health Leaders
ACTIVE OFFER OF FRENCH LANGUAGE HEALTH SERVICES
Awarded February 2023
PAST EXPERIENCE
What I’ve Done
March 2022Â - Present
PROJECT MANAGER, ST. JOSEPH'S HEALTHCARE HAMILTON
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PROJECT MANAGER, GREATER HAMILTON HEALTH NETWORK
Manage digital transformation projects, with budgets over $750,000 in value, from initiation to closure.
Lead the development of funding proposals for local and regional initiatives in alignment with provincial digital strategy.
Develop the work plan for the Greater Hamilton Health Network's Digital Health Secretariat.
Supported the GHHN in securing over $4M in digital funding since 2021.
Member of the St. Joseph's Healthcare Hamilton Equity, Diversity, and Inclusion (EDI) Council (since 2020), which is responsible for supporting the development of EDI policy and planning EDI initiatives.
January 2021 - March 2022
PROJECT ANALYST, ST. JOSEPH'S HEALTHCARE HAMILTON
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PROJECT ANALYST, GREATER HAMILTON HEALTH NETWORK
Support the Greater Hamilton Health Network's Digital Health Secretariat by managing funding opportunities and proposal developments for our OHT, developing a project plan in alignment with ministry objectives, and liaising with partner organizations and Ontario Health regarding strategic planning and regional standardization.
Led the operationalization of surgical and COVID-19 Remote Patient Monitoring (RPM) programs from grant proposal development to program deployment in collaboration with city-wide partners.
Contributed to journal publications as a co-author with researchers and academics to advance integrated care.
Led the implementation of a CAN Health project for virtual pulmonary rehabilitation.
Managed the recruitment, onboarding, training and supervision of co-op grad students from partnering academic institutions.
September 2019Â - January 2021
PROJECT COORDINATOR, ST. JOSEPH'S HEALTHCARE HAMILTON
Developed, standardized, and implemented new reports to track and communicate key project data.
Supported the development of the departmental five-year strategic plan.
Led logistics and communications for an inaugural regional conference.
Executed hospital-wide coordination for the Windows 10 upgrade involving hundreds of computers.
Selected to join the Employee Advisory Council to manage departmental feedback and events.
Supported a subcommittee of the SJHH Joint Board of Governors with preparation of meeting materials and communications.
Provided executive assistance to the Chief Medical Information Officer, Director, and Manager with meeting coordination and the development of communications materials.
October 2017 - July 2019
PROCESS IMPROVEMENT SPECIALIST, CARMEN'S GROUP
Researched, coordinated, and implemented strategic cross-functional projects to improve operational efficiency.
Optimized network and software to secure data and improve reporting capabilities.
Developed individualized training programs using change management methodology to reinforce new initiatives.
Created and monitored key performance indicators and metrics across multiple properties and roles.
Acquired buy-in by managing stakeholder relationships.
Mapped processes and documented standard operating procedures.
Presented research, projects, and reports to staff and advisory council.
May 2017 - September 2017
BUSINESS DEVELOPMENT COORDINATOR, PALLADINO AUTO GROUP
Internally promoted to this position within eight months of hiring.
Held prior position as Customer Experience Specialist from September 2016 to April 2017.
Created and established procedures to improve the appointment scheduling and records updating processes.
Managed phone and email service inquiries with adherence to pre-established scripts and best practices.
Generated business by conducting outbound calls to dozens of customers per day.
Assisted with marketing and HR related projects.
May 2011 - September 2016
MANAGER, GLOUCESTER POOL RESORT MARINA
Developed and implemented process improvement initiatives to increase productivity and profitability.
Trained and recruited employees to develop excellent customer service skills.
Coordinated staff schedules according to business and employee needs.
For references and more information about my professional experience, please get in touch.
PUBLICATIONS
What I've Written
JOURNAL OF INTEGRATED CARE
An analysis of a novel Canadian pilot health information exchange to improve transitions between hospital and long-term care/skilled nursing facility
Publication Date:Â 19 September 2022
ISSN:Â 1476-9018
Authors:Â Tyler Aird, Ceara Holditch, Sarah Culgin, Margareta Vanderheyden, Greg Rutledge, Carlo Encinareal, Dan Perri, Fraser Edward, Hugh Boyd
SKILLS
What I can do
PROJECT MANAGEMENT
Advanced
I am a problem solver. My work experience at St. Joseph's Healthcare Hamilton, combined with my formal project management education, have provided me with best practices and tools for conducting project management in a modern and virtual environments. This includes experience in the development of business cases, project charters, budgets, status reports, project plans, risk logs, and communications plans. I also boast a detailed understanding of agile project development.
COMMUNICATION
Expert
I am a skilled communicator. I have experience creating proposals, business cases, publications, status reports, essays, resumes, documents, and presentations and editing them for tone, flow, structure, format, and grammar. In addition, my work experience has taught me to understand the value that proper tone and phrasing have in communicating effectively. I am also comfortable speaking to and leading discussions with important internal and external stakeholders. In my career, I have presented both internally and externally to groups of over 200 people on various projects that I have had the privilege to lead.
LEADERSHIP & STAKEHOLDER MANAGEMENT
Advanced
I am approachable. As a leader, I value being transparent, clear, and professional. I also have over 10Â years of experience working with cross-functional teams. By nature, I am kind, diligent, honest, and friendly and I bring a positive outlook into my work and interactions.
STRATEGIC DEVELOPMENT
Advanced
I am forward-thinking. Using business intelligence tools and examining gaps, priorities, business needs, stakeholders, and industry best practices are key to developing a successful strategic plan.
TECHNICAL
Advanced
I embrace technology. Not only am I proficient with the Microsoft Office suite (Word, Outlook, PowerPoint, Excel, Project, and Visio), but I also have a talent for quickly mastering new software and supporting build, test, and deployment activities. I also have experience with website management, basic HTML, social media platforms, and online collaboration and communication tools, such as: Zoom, Asana, SharePoint, Teams, Slack, Discord, Skype, and Google Docs/Sheets. I have an exceptional typing speed of over 75 words per minute.
For more information about my skills, get in touch directly.
Steve Jobs
"[T]echnology alone is not enough — it’s technology married with liberal arts, married with the humanities, that yields us the result that makes our heart sing."
CONTACT
Thank you for reviewing my Portfolio & CV. Please get in touch to find out more.
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